Facebook’s privacy scandal

Nowadays, with the popularity of the internet, more and more people begin to use and rely on the internet. A global digital 2019’s research from ‘We Are Social’, and ‘Hootsuite’ illustrates that the average amount of daily growing internet users is more than one million. The total amount of global internet users are 43.9 billion in 2019, with 5.11 billion unique mobile users and 34.8 billion social network users. With so many people prefer the internet and social media, the safety of customers’ online privacy becomes a big issue.

Internet privacy is the privacy and security level of publishing personal information through the internet, which contains plenty of factors, such as, techniques and technologies used to protect private and sensitive data, personal preferences and communications.

However, Facebook, one of today’s mainstream social media, is also facing the same online privacy and security problem. According to the New York Times report, Facebook allows some company to read customers’ private messages or see their friends’ names without consent. Besides, Facebook share customers’ private data with more than 150 companies through those apps at their platform, even customers disabled sharing. Spotify can check more than 70 million consumers’ messages for each month. To make matters worse, Facebook gives Bing search engine with the power of accessing to nearly all users’ friends unsolicited messages.

Here are some suggestions on helping Facebook address this problem and rebuilding customers’ trust:

• Facebook should list a clear, transparent and straightforward privacy commitment to the customers.
• List specific penalty rules on the liability statement.
• Informing the users that they have the responsibility and right to sue Facebook when they break the rules.

Can you share your personal suggestions with me? See you next week : )